Legal Notice (please read)

Legal Notice

Name of company

Classic Radio Shop

Registered office

Boundry Lodge 212 Roughton Road Cromer Norfolk. NR27 9LQ

Contact details

Tel 01263 519278

email address

classicradioshop@gmail.com

Terms and conditions

At Classic Radio Shop, your purchase will be guaranteed for 6 months for transistor and 3 Months for valve equipment from receipt; this includes parts and labour.

With anything as complex as electronic circuits there is always a possibility that a fault could develop due to transit or just age related. All radio's will be packed to ensure safe transit, but it depends on the couriers handling, I can at high end purchases offer additional insurance to cover the full cost of the product rather than a percentage within the posting and packaging cost, please advise if this is required.

1) At times for safety we may pack inside the radio to stop valves becoming loose etc, if this is done we will inform you in advance that this has happen

2) If a radio needs to be-returned due to a fault, if this is found to be due to an oversite here, then full refund of the cost of packing will be sent to you

3) If on receipt of the radio that you are not happy with your purchase, please advise me asap and at apart from the post and packing cost's and on return to the workshop, the cost of the radio will be re-funded to you.

Deposit

A 20% deposit is all that is required to hold a radio for you , this is non refundable and will be held for 6 weeks only. Often vintage and certain period radio's are in demand and when held i can loose a sale due to clients unable to complete their purchase, so please understand.

This is an important statement regarding Legal responsibility for safe return of your item

Insurance . Due to the way the law is implemented in this country regarding third party I have to let you be aware that if you wish on return that you would like your radio to be insured in case of damage in transit, I can advise you how you can do this .WHY :

For example if I arrange to have your repaired item returned and you would like me to arrange insurance to cover the value of it included in your courier return costs. If upon receipt you find it is broken perhaps totally written off and despite all care having been taken and if for any reason either the courier company or agent decide either not to pay its full value or even pay at all then in law I would be liable and then you could sue me . The only answer is one of two ways 1, you have to arrange cover perhaps via house hold insurance yourself , 2, arrange return postage directly yourself or agree if in the event of liability to the insurer that i was instructed by yourself to arrange return with insurance and that any event occurred after safe delivery to the said courier is not my liability and therefore I'm free of any responsibility and liability for payment to make good.

Sorry to say but in todays mad world I have to protect myself .

Packing your item for repair

Not everybody knows how to pack their treasured item perfectly. I have seen a number of packages arrive at times that to be honest surprised me that they have not been damaged in transit.

We have all heard the horror stories that certain couriers do not look after your parcel well. Even with insurance the degree of effort to attempt to get compensation for your loss is no mean feat.

So try to pack it well ?.

In my opinion one of the best forms of packing is newspaper. First, find a box at least 2inches wider and deeper than your item. If you have some bubble rap (great) just place this around the body.

Next crumble up newspaper and make a nice base for your item to lay on at least an inch in depth. Then with your item placed in the box, just crumble up newspaper all round the sides, so it feels quite tight , more at the corners as this is often the weak point if your box is dropped. (it does happen).

Then paper as before on top. Perfect (job done) , one last thing don't forget to place inside your box, your address details and telephone number. I still get parcels from people without any information and have to wait for them to contact me to know what they would like me to do.

If a parcel arrives which does look rather poor and I feel that it may have issues on its return, I will contact you regarding this. I can either replace your box with as stated above. But this costs time etc and I will need to additionally charge you at £20.00 fo the work. Or at your request I can return it with your original packing at your own risk.

One week I spent nearly a day going out finding suitable boxes and newspapers to do this task.

Call us: +44 01263 519278

Where to find us:
212 Roughton Road, Cromer, NR27 9LQ, United Kingdom

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